Frequently Asked Questions
What is ACAOF Meal Prep?
The ACAOF Meal Prep is an exclusive gourmet healthier eating meal prep service that provides delicious and nutritious meals for your convenience.
Is there a minimum order requirement?
Yes, there is a 5 meal order minimum. Meals can be mixed and matched to create your desired combination of 5 or more meals.
How does ACAOF Meal Prep gather customer feedback?
A week after your initial order, we will send you a short customer survey to collect feedback and help us serve you better.
What is the deadline for placing orders?
All orders must be placed by 9 am on Fridays.
How are the meals packaged?
Meals are packaged in individual microwave-safe containers for your convenience.
Is there a subscription option available?
Yes, a weekly recurring payment membership/subscription for ease and convenience is available upon request.
Can I return the meal containers?
Due to health and safety regulations, we cannot accept the containers back. However, we encourage you to reuse and recycle them as they are microwave and dishwasher-safe.
Can I place an order over the phone?
Yes! You can call our Customer Service Team, and someone will be available to place your order over the phone Mon/Thurs: 9 AM - 5 PM EST.
When are the menus released?
Menus are released on the ACAOF Meal Prep site page every Sunday for ordering.
How should I store my ACAOF Meal Prep meals?
The integrity of each ACAOF Meal Prep meal is contingent on proper refrigeration storage. Meals not eaten immediately should be refrigerated or frozen immediately.
Where can I find the ingredients, nutritional values, and macros for your meals?
You can find all the details for each meal on our menu page.
Are your meals healthy?
Yes! All of our meals are dietitian-approved to ensure they work well for most nutritional needs. We weigh and measure all of our ingredients to ensure the most accurate calorie and macronutrient content. We also make health-conscious substitutions whenever possible
Where is your meal pick-up location?
Meal Pick-up is on SATURDAYS: 1-3:30pm at DECATUR Kitchen Pickup, 215 Laredo Drive, Ste 100, Decatur, GA 30030.
How does your meal delivery service work?
Our meal delivery service works simply and deliciously! Pick your meals & place your order, our chefs cook your meals, we have meals delivered to drop-off locations, and then you heat, enjoy, and repeat!
Do you offer discounts for military, first responders, or medical workers?
Yes! AC Art Of Food supports our military, first responders, and frontline medical staff with a 10% discount on all orders.
Can I cancel or get a refund once my order is placed?
Due to the nature of our service, cancellations and refunds cannot be offered once your meal order has been submitted.
Can I freeze my meals?
Our meal delivery service works simply and deliciously! Pick your meals & place your order, our chefs cook your meals, we deliver your meals right to your door, and then you heat, enjoy, and repeat!